Dear Brittney Floyd,
Thank you for letting us know your thoughts.
First and foremost, we sincerely apologize for any inconvenience in which this may have caused you. We understand how disappointing this is. We've tried our best to fulfill and ship your order as soon as possible but unfortunately unpredictable events alter the expected outcome. We seek your sympathy with this. We would like things can be amended some ways and have just sent you an email related to this. Please check your inbox for further assistance.
Thank you and kind regards,
Ohcanvas Team