Dear Brian Benigni,
Thank you for your review
We sincerely apologize for the inconvenience this has caused you and hope for your understanding.
Could you please attach a photo of the item you have received and a photo of the shipping label. Optimal pictures are on a flat surface and a plain background via our email:support@ohcanvas.com. We will use this information to investigate your request further.
Please do not hesitate to contact us if you have any questions or concerns. We are waiting for your reply.
Kind regards,
Ohcanvas.com