Dear JUSTIN,
Thank you for letting us know your thoughts.
First and foremost, we sincerely apologize for any inconvenience and disappointment you have experienced. We've tried our best to fulfill and ship your order as soon as possible but unfortunately unpredictable events alter the expected outcome. We seek your sympathy with this. An email has been sent to you detailing both the current status of your order.
Please check your email as soon as possible. Thank you so much for your time and understanding.
Thank you and kind regards,
Ohcanvas Team.