Dear Daniel Jackson,
We’re truly sorry that your experience with us did not meet your expectations, and we sincerely hope for your understanding.
We have just sent you an email to assist you better. Could you please check your inbox and reply at your earliest convenience? We’d like to work with you to resolve this matter as quickly as possible.
Thank you for your attention, and we look forward to hearing from you soon.
Best regards,
Ohcanvas Team